Corrections Policy
How London SAM handles factual corrections, clarifications and update-sensitive information.
Our approach
Accuracy matters more than preserving an old version of a sentence. When London SAM identifies a material factual error, the affected page should be corrected promptly and its updated date reviewed. Where a correction changes the practical meaning of health, allergen, regulatory or safety information, an explanatory note should be added so returning readers can understand what changed.
What counts as a material correction?
Examples include misdescribing an allergen rule, confusing lactose intolerance with milk allergy, attributing a claim to the wrong official body, publishing a broken factual comparison, or presenting time-sensitive business information as current when it is not. Grammar, punctuation, layout and link maintenance are normally treated as routine edits unless they change meaning.
Requesting a correction
The launch package contains a static contact form that must be connected to a verified inbox before public deployment. Once that operational contact route exists, readers should be able to identify the page, quote the passage and provide a reliable source or explanation. The publisher should assess the evidence rather than changing content solely because a correction request is assertive.
Transparency
Corrections should not be used to erase criticism, rewrite history for commercial reasons or conceal an advertising relationship. Editorial independence applies to corrections in the same way it applies to original publication.